Enterprise Information | Kapture CX Rewarded with Most Fashionable Software program in CRM for Q1 2023 and Featured within the Better of Software program 2023 Listing

Kapture CX – Most Fashionable Software program in CRM for Q1 2023

Gurugram (Haryana) [India], March 22 (ANI/NewsVoir): Kapture – a famend SaaS-based Buyer Expertise platform has lately been rewarded with the title of “Most Fashionable Software program in CRM for Q1 2023” by SaaSworthy and has additionally been featured within the record of Greatest Software program 2023 launched by G2.

The recognitions are attributed to Kapture’s constant, revolutionary efforts and customer-centric strategy in delivering pleasant experiences to digitally pushed manufacturers.

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Commenting on the win, Sheshgiri Kamath, CEO & Co-founder, of Kapture mentioned, “We’re extremely honoured to obtain the rewards which are the true testomony to our excellence in delivering superior buyer experiences within the Indian digital market. We expect an identical response from the brand new markets we’re venturing into in 2023 together with Southeast Asia, the Center East and the US.”

SaaSworthy is a famend platform that helps stakeholders within the know-how area to decide on the suitable SaaS product for his or her enterprise. It’s primarily based on detailed product info, genuine and unbiased opinions, SW scores, suggestions, and so on. The title of the Most Fashionable Software program in CRM for Q1 in 2023 has been awarded to Kapture attributable to its continued efforts and innovation in offering business leaders with one of the sought-after SaaS-based CRM platforms, backed by Machine Studying capabilities.

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Kapture harnesses the potential of automation know-how to assist enterprises handle buyer interactions from a number of communication factors and brings it on a unified dashboard. A number of main customer-centric manufacturers in India partnered with Kapture to ship pleasant help in 2022 which has enabled the platform to accumulate a singular place within the Greatest Software program 2023 Listing by G2 – the biggest and essentially the most trusted software program market utilized by the world’s main tech firms.

As a product, Kapture journey started in 2016 with a deal with enabling pleasant buyer experiences. As a platform, Kapture helps manufacturers present omnichannel buyer help to their prospects by integrating throughout all buyer contact factors and offering contextual and hyperpersonalised responses and resolutions. It helps them attain out to their prospects primarily based on their most popular medium. The platform gives fast resolutions and is concentrated on verticals reminiscent of retail (on-line and offline commerce), Journey, Shopper durables and lately BFSI. The numerous area experience throughout these verticals helps convey important experience in these centered verticals which interprets into extra bang for buck or the enterprise.

Kapture is ISO-certified and GDPR compliant which makes it Trade Grade safe. In a brief span, the platform has acquired over 1000 prospects throughout 16 international locations which have deployed Kapture, catering to industries like E-commerce, Web firms, Actual property, Resort, Journey, Cruise Traces, Airways, Prescription drugs and Medical Gear.

Kapture is a famend SaaS-based Buyer Expertise platform that deeply focuses on buyer help and permits private buyer interactions. Based in 2014, Kapture CX is a brainchild of three technopreneurs – Sheshgiri Kamath, Vikas Garg, and Pearl Tewari who began the corporate with an thought to offer constant, personalised and pleasant buyer expertise to startups, massive enterprises, D2C companies and B2B service CRM by means of machine studying capabilities.

At present, Kapture CX is deployed by 1000+ prospects worldwide throughout 16 international locations. It caters to industries like E-commerce, Web firms, Actual property, Resort, Journey, Cruise Line, Airways, Prescription drugs and Medical Gear.

This story has been supplied by NewsVoir. ANI is not going to be accountable in any method for the content material of this text. (ANI/NewsVoir)

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