Hyundai, Kia house owners expertise points getting anti-theft software program updates – WHIO TV 7 and WHIO Radio

DAYTON — After Kia and Hyundai rolled out anti-theft fixes for automobiles, numerous house owners say they’ve had issues making an attempt to get the businesses’ software program upgrades to guard their automobiles.

The issue started final summer time with social media challenges and movies detailing steal susceptible automobiles that don’t have immobilization gadgets. Many homeowners of Kia and Hyundai automobiles have stated the corporate moved too sluggish and options are nonetheless not out there.

Emma Travis, an proprietor of a 2018 Hyundai Elantra, stated her automotive was stolen proper after the movies appeared on social media. Two days after it was returned to her and repaired, it was stolen once more and crashed.

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“They ripped out my steering column the second time,” Travis stated.

Her bumpers and windshield have been additionally broken.

She informed Information Heart 7 that realizing that she and 1000’s of different automobile house owners should not have immobilization gadgets on their automobiles leaves her with a helpless feeling.

“What are you able to do to guard the automobile if the corporate will not be doing something?” Travis requested.

Travis stated she was excited when she discovered Hyundai was rolling out anti-theft laptop updates, however was informed her automotive wasn’t eligible when she went to a seller service heart.

“I requested why not. They stated ‘We are able to’t inform you,’” she recounted.

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Information Heart 7′s Mike Campbell reached out to Hyundai Wednesday and so they stated the corporate is “dedicated to making sure the standard and integrity of our merchandise.”

“All Hyundai automobiles meet the anti-theft necessities of Federal Motor Automobile Security Customary 114.  In response to growing thefts focusing on Hyundai automobiles with out push-button ignitions and immobilizing anti-theft gadgets within the U.S., Hyundai has launched a free anti-theft software program improve to forestall the automobiles from beginning throughout a way of theft popularized on TikTok and different social media.

All Hyundai automobiles produced since November 2021 are outfitted with an engine immobilizer as customary tools. Hyundai can also be offering free steering wheel locks to legislation enforcement companies for distribution to native residents who personal or lease affected fashions,” the assertion from a Hyundai spokesperson learn.

The corporate then offered a timetable for software program availability the indicated Elantras made between 2017 and 2020, like Travis’, ought to have had software program out there staring final month.

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Travis does have an organization consultant assigned to her case now, however she hasn’t gotten any solutions but. She thinks this all ought to have been prevented.

“$20, the ruined 1000’s of individuals’s automobiles for no cause apart from they wished to economize,” she stated.

Travis informed Information Heart 7 that she doesn’t even park her automotive in entrance of her condominium now out of worry of it being stolen for a 3rd time. She desires her automotive mounted or the compensation for all she’s been by means of.

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